Sales Policies and Procedures
All rabbits are first come - first served. We do not sell rabbits under the age of 9-12 weeks.
If a rabbit that interests you, please let us know. We accept PayPal, or cash in person. All PayPal payments should be sent via Friends and Family. Feel free to inquire about rabbits marked pending, as sometimes sales fall through for various reasons. The buyer (or buyer's appointed agent) must fully inspect the rabbit at the time of pickup before the sale is finalized. The sale is finalized once the rabbit is paid for in full and the buyer (or buyer's representative) has taken possession of it. Once the sale is finalized the rabbit is the 100% property of the buyer.
We guarantee that the rabbit was healthy at the time of sale, that they show no signs of disease, diarrhea, injuries and/or nasal/eye discharge.
We cannot control what happens once the rabbit has left our care, including disease or death, including but not limited to, abuse, neglect, extreme temperatures, malnourishment, improper housing which causes sickness or death, injury from other animals, exposure to other illnesses and sicknesses via other animals during travel, shows, or at your residence. We do not guarantee for any of these issues once the sale has been finalized. We do not offer refunds for rabbits, but will offer replacements of equal or lesser value if the cause of death was not linked to mistreatment by its new owner and happens within the first week of ownership. Proof from a veterinarian is required stating the cause of death.
Under no circumstances will we be responsible for any medical costs the rabbit may obtain after the sale. Under no circumstances are we responsible for damage the rabbit may cause to personal property or any personal injury, such as biting or scratching. We will not sell rabbits with unfriendly or aggressive personalities, but a change in personality while no longer in our care will not lead to replacement. Often times, such behavior changes are brought about by improper handling of the rabbit. Please contact us if your rabbit is acting in an aggressive manner. This is not characteristic of the breed and can often be remedied by a change in your behavior towards the rabbit.
We guarantee that rabbits sold as show potential do not have any disqualifying traits. The definition of show quality is not just a rabbit that has no disqualifications. We consider a rabbit to have show potential if it lacks any major faults that would prohibit it from placing well at a show. We cannot guarantee how a rabbit will place at a show. We will give you a description of the rabbit to the best of our knowledge and experience. We do not offer refunds based on a difference of opinion, that is why we insist that you see the rabbit and have your hands on it before completing any purchase.
Our definition of brood quality is a rabbit that may not necessarily do well on the table, and may in fact have a disqualification including but not limited to lack of markings on a broken, ear length or weight, but has redeeming qualities that make them an asset to a breeding herd such as thick limbs, nice crown, head & ears, or good bone type (as in our herd). An example such as a brood doe can easliy get over #4, but we would not sell a black torte with a white nail as a rabbit for brood or show because that is a gentic DQ that can be passed on making future generations ineligable for shows! As a pet without a pedigree yes....
We do not guarantee the ability of any rabbit to produce live young. We will not knowingly sell any rabbit that does not reproduce, nor knowingly sell a rabbit that is a poor mother. However, we cannot guarantee that in a new home or under new circumstances that a rabbit will reproduce successfully. We offer no refund or replacement for lack of reproduction for any reason. However, we can recommend products and tips to get a successful live litter. We also cannot guarantee a junor buck's future ability to reproduce, or any rabbit that has not been proven before leaving our rabbitry.
Purchasing a rabbit from us means you have read and agree to the above policies.
All rabbits are first come - first served. We do not sell rabbits under the age of 9-12 weeks.
If a rabbit that interests you, please let us know. We accept PayPal, or cash in person. All PayPal payments should be sent via Friends and Family. Feel free to inquire about rabbits marked pending, as sometimes sales fall through for various reasons. The buyer (or buyer's appointed agent) must fully inspect the rabbit at the time of pickup before the sale is finalized. The sale is finalized once the rabbit is paid for in full and the buyer (or buyer's representative) has taken possession of it. Once the sale is finalized the rabbit is the 100% property of the buyer.
We guarantee that the rabbit was healthy at the time of sale, that they show no signs of disease, diarrhea, injuries and/or nasal/eye discharge.
We cannot control what happens once the rabbit has left our care, including disease or death, including but not limited to, abuse, neglect, extreme temperatures, malnourishment, improper housing which causes sickness or death, injury from other animals, exposure to other illnesses and sicknesses via other animals during travel, shows, or at your residence. We do not guarantee for any of these issues once the sale has been finalized. We do not offer refunds for rabbits, but will offer replacements of equal or lesser value if the cause of death was not linked to mistreatment by its new owner and happens within the first week of ownership. Proof from a veterinarian is required stating the cause of death.
Under no circumstances will we be responsible for any medical costs the rabbit may obtain after the sale. Under no circumstances are we responsible for damage the rabbit may cause to personal property or any personal injury, such as biting or scratching. We will not sell rabbits with unfriendly or aggressive personalities, but a change in personality while no longer in our care will not lead to replacement. Often times, such behavior changes are brought about by improper handling of the rabbit. Please contact us if your rabbit is acting in an aggressive manner. This is not characteristic of the breed and can often be remedied by a change in your behavior towards the rabbit.
We guarantee that rabbits sold as show potential do not have any disqualifying traits. The definition of show quality is not just a rabbit that has no disqualifications. We consider a rabbit to have show potential if it lacks any major faults that would prohibit it from placing well at a show. We cannot guarantee how a rabbit will place at a show. We will give you a description of the rabbit to the best of our knowledge and experience. We do not offer refunds based on a difference of opinion, that is why we insist that you see the rabbit and have your hands on it before completing any purchase.
Our definition of brood quality is a rabbit that may not necessarily do well on the table, and may in fact have a disqualification including but not limited to lack of markings on a broken, ear length or weight, but has redeeming qualities that make them an asset to a breeding herd such as thick limbs, nice crown, head & ears, or good bone type (as in our herd). An example such as a brood doe can easliy get over #4, but we would not sell a black torte with a white nail as a rabbit for brood or show because that is a gentic DQ that can be passed on making future generations ineligable for shows! As a pet without a pedigree yes....
We do not guarantee the ability of any rabbit to produce live young. We will not knowingly sell any rabbit that does not reproduce, nor knowingly sell a rabbit that is a poor mother. However, we cannot guarantee that in a new home or under new circumstances that a rabbit will reproduce successfully. We offer no refund or replacement for lack of reproduction for any reason. However, we can recommend products and tips to get a successful live litter. We also cannot guarantee a junor buck's future ability to reproduce, or any rabbit that has not been proven before leaving our rabbitry.
Purchasing a rabbit from us means you have read and agree to the above policies.
Get in Touch.
|
|
At Stars Hollow we are always here to answer questions or concerns. We enjoy updates and pictures, and want anyone who gets a rabbit from us to feel like they can always reach out to us.
If you have questions about obtaining one of our bunnies, please feel free to fill out the contact form is your seeking for information. If you have purchased a bunny from us in the past, and feel that you cannot care for them, at any point in time we will take the rabbit back if able (we have to considr the overall health of the herd, space, etc. but we will assist in helping re-home the rabbit in any way we can) No refunds will be made, depending on the circumstances, we might be able to offer you an alternative. 
|